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May 2008
To Whom It May Concern:
This letter is to express the
appreciation of the Baumgarten Family for the outstanding
services provided by ElderCare at Home & the
ElderCare Resource Center for our mother Annis
Baumgarden. Our mother has been a client of
ElderCare's since January, 2002, due to a stroke following
open heart surgery.
The requirement for full-time care is
ongoing and the dedication of your Care Coordinator, to see
that we have the assistance needed with high quality aides
has been above and beyond the diligence normally seen in the
workplace today. What ever we have ask of your Care
Coordinators, have been supplied with great attention to
detail and wonderful follow-up, to be sure, as well.
ElderCare's interaction with the Baumgarten family,
which includes our father, and three siblings, has always
been caring and professional. We are all very
pro-active in Annis's care, and at no time have the Care
Coordinators made us feel as though we were being a
nuisance; in fact just the opposite is true. We are
made to feel that our involvement is appreciated. The
aides that have been referred to us by ElderCare at Home
have been well matched for the assistance required and
the personalities needed to mesh with our family.
I have needed to speak with your
finance department on occasion for some explanation on
financial issues and have always found your staff to be
helpful and professional. Once again, they have met
the need of whatever I have requested of them. We are
writing this letter as a letter of recommendation for
ElderCare at Home and it's staff, as a tribute to their
work ethic and professionalism.
Merlyn B. Johnson, daughter
For the Baumgarten Family
March 2008
Elayne,
We have not formally met but we were both sitting at the
same table for
the Literacy luncheon. It so happens that my father came
home from a nursing home the previous Monday and I had
arranged home care for him through an agency recommended by
the case worker at the nursing facility. My mom had just
told me some disconcerting service issues right before I
walked into the lunch. I knew I would have to change
services and then you sat down and I saw your name badge.
Upon returning from lunch, I looked you up in the directory
and immediately called your company.
First and foremost, your staff was so amazing, competent and
professional. The level of comfort and confidence I had in
your organization was immediate. Effective this past Sunday,
Eldercare has been the home care provider for my father.
Thank you for running such a wonderful business and for
giving my brother and I the peace of mind we needed with
respect to our father's home care.
With Warm Regards and Sincere Appreciation,
Shari - West Palm Beach
I
was in
Florida
to visit my mother and took her to numerous doctor appointments.
I was forced to make very serious decisions in a very short
period of time based on the doctor’s diagnosis of Alzheimer’s
disease. The
ElderCare
Resource
Center
was a life saver. They
not only helped me make the right decisions, guilt-free, but I was
able to purchase products for mom and her caregiver; books for me and
when the time comes, they will be training my mother’s caregiver
right in our own home. With
my time being limited, the stress and travel time that I was saved was
invaluable. Thank you!”
Patricia,
Boston
“My
wife has Alzheimer’s disease and won’t go to day care.
I can’t put her into an assisted living facility yet and I am
alone here with no family. The
staff at the ElderCare Resource spent a great deal of time helping me
and teaching me how to help my wife.
I learned how to keep my wife busy and stimulated right in our
own home, how to help her shower when she doesn’t want to and how to
use different techniques to distract her. With their help, I got
myself into a support group where I will have a chance to relate to
others that are going through the same thing as me.
Without the
ElderCare
Resource
Center
, I don’t know where we’d be”.
Sam, West Palm
“My
mother died recently and was my father’s sole caretaker.
My family and I live in
Arizona
. When we got to
Florida
we not only had to bury mom but we had to decide what to do with
dad. The
ElderCare
Resource
Center
completed a thorough assessment on dad and then helped us come up
with a care plan for him that all of us could live with.
Through the monitoring they will now provide, we can go home
and not worry”
Karen
,
Arizona
“This
has been a rough year for our family. Learning that our mother has
Creutzfeldt-Jakob disease (CJD) has been very traumatic.
Deciding how to care for her and how to assure she has the best
quality of life during the time she has left has been very important
to our family. The
ElderCare
Resource
Center
has been simply marvelous.
From the very beginning we have never been alone.
As mom’s condition changes, they work with us to address the
changes”. There is not
another organization like them, anywhere!”
Martha
–
Palm Beach
Gardens
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