A crisis can occur at any time.  When the crisis involves an Alzheimer's or dementia patient the situation becomes even more complex. When the crisis involves an elder person with an Alzheimer's/dementia diagnosis, they may show symptoms and exhibit behavior that requires immediate intervention.  If people that are untrained in dementia attempt to assess the patient, the patient may be at risk for inappropriate treatment, hospitalization, or incarceration.

The purpose of our Alzheimer's Care Crisis Line is to restore the Alzheimer's or dementia patient to their maximum level of functioning enabling them to remain in their own home or in the least restrictive environment, for as long as it is financially and physically possible.

Sometimes a caregiver faces a crisis.... Emotional, physical or psychological... Our Alzheimer's Care Crisis Line and our entire staff is here to help get you through...

Our Crisis Care Managers are all Advanced Degreed Professionals, Registered Nurses, Social Workers and Certified Geriatric Care Managers.  Their role is to: 

·          Provide immediate crisis intervention 

·         Identify the problem 

·         Find the solution 

·         Coordinate and implement all appropriate resources 

·         Assure patient and caregiver safety 

Once the crisis is past, the patient and their family continue to work with their Care Manager who will provide them with long-term support, guidance, training, counseling, products and resources.

What makes us different?  One call is ALL it takes...  You will work with one company and one care manager from the time of your initial call, through complete crisis resolution.  All necessary care, services, support, products and guidance will be provided by ElderCare at Home directly.  Our reputation speaks for itself.  When you need help, reach out to ElderCare at Home & ElderCare Resource Center.

Over the past several months, our Alzheimer's Care Crisis Line has been there when families needed:

• Emergency intervention due to a caregiver abusing a patient.
   

• Crisis stabilization to a family who arrived to find their parents were no longer able to care for themselves.
   

• Medication management services to a couple whose failure to comply with physician's orders resulted in re-hospitalization and physical decline.
   

• Care Management services for a nursing home patient whose constant pain was not being effectively managed.
   

• Counseling services to a woman struggling with the decision to place her husband into a nursing home.
   

• Coordination with eight physician practices for a single gentlemen suffering from complex medical care needs.
   

• 24-hour telephone support for a family living 3000 miles away, whenever they need it.
   

• Coordination and renovation to home so that a patient who suffered a stroke while on vacation across the country, could finally come home.

There is no correct definition of a "crisis". Each family, each caregiver, and each patient experiences life changing events in their own unique way.  The professional care managers at ElderCare at Home & the ElderCare Resource Center help to not only identify the problem, but to create appropriate, long-term solutions.